Website Design Terms & Conditions


Tradesman Websites UK will always do our best to fulfil your needs and meet your expectations, but it is important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong.


In this contract, you won’t find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into agreeing something that you might later regret. What we do want, is what’s best for both parties, now and in the future.




You are hiring Tradesman Websites UK to design and develop a website for the estimated total price outlined in our Web Design Proposal.




You: You have the authority to enter into this contract on behalf of yourself, your company, or your organisation. You’ll give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out in the Web Design Proposal.


Us: We have the experience and ability to do everything we’ve agreed with you, and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that is set, and on top of that, we'll maintain the confidentiality of everything you give us.




We create look-and-feel designs and flexible layouts that adapt to the capabilities of many devices and screen sizes. We create designs interactively and use predominantly HTML and CSS, so we won’t waste time mocking up every template as a static visual. We may use visuals to indicate a creative direction (colour, texture, and typography.) We call that ‘atmosphere.’


You’ll have plenty of opportunities to review our work and provide feedback. We’ll either share a Google Drive folder or development site with you, and we’ll have regular, possibly daily contact.


If, at any stage, you change your mind about what you want to be delivered and are not happy with the direction our work is taking you’ll pay us in full for the time we’ve spent working with you until that point and terminate this contract.




Unless agreed separately, we are not responsible for providing written page content or images of your work. We provide professional copywriting and editing services, so if you’d like us to create new content or input content for you, we can provide a separate estimate for that. You will be required to give us written text for each page of your website in a Word document and sent via email.




You should provide photographs in a high-resolution digital format. If you choose to buy stock images, we can suggest stock libraries. If you’d like us to search images for you, we can provide a separate estimate for that. You will need to provide us with a high-resolution version of your company logo at the start of the project. We have access to a free stock image library for use on our website design projects which we will use if you do not provide us with alternatives.




Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens. It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device. On that note, we test our work in current versions of major desktop browsers, including those made by Google (Chrome). We wouldn't test in other older browsers.




Mobile browser testing using popular smaller screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our designs in iOS (Safari) and Android (Google Chrome).




Unless you subscribed to our ongoing technical support package, we will not offer technical support or website alterations without charging a fee which is usually an hourly rate. We can provide a quotation for any work that you require. You will be provided with full user access upon completion of your website, if you did want to make changes yourself.




We don’t guarantee improvements to your website’s search engine ranking, but the web pages that we develop are accessible to search engines. Upon approval, we will index your website with major search engines. We also provide SEO services, so if you’d like us to help you reach higher positions on search engines such as Google or Bing, we can provide a separate quotation for that.




We don’t want to limit your ability to change your mind. The price at the beginning of this contract is based on the time we estimate we will need to accomplish everything you’ve told us you want to achieve, but we’re happy to be flexible. We offer 2 free revisions of your project which means that after delivering the first draft, you can send us one e-mail with all the changes you would like to make and that counts as your first free revision. Once the next version of your website is delivered, we will send it for your approval, and you can send us another e-mail with all the changes you would like to make - that counts as your second revision. Any additional revisions will be charged at a rate of £50 per hour. If you wish to change your mind or add anything new, that won’t be a problem as we’ll provide a separate estimate for those additional hours.




We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified company with relevant experience. With that said, we can’t guarantee that our work will be error-free. So, we can’t be liable to you or any third-party for damages, including lost profits, lost savings, or other incidental, consequential, or special damages, even if you’ve advised us of them.


Your liability to us will also be limited to the number of fees payable under this contract, and you won’t be liable to us or any third-party for damages, including lost profits, lost savings, or other incidental, consequential, or special damages, even if we’ve advised you of them. Finally, if any provision of this contract shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.




Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.


First, you guarantee that all elements of text, images, or other artwork you provide are either owned by your good selves or that you have permission to use them. When you provide text, images, or other artwork to us, you agree to protect us from any claim by a third party that for using their intellectual property.


We guarantee that all elements of the work we deliver to you are either owned by us, free to use, or we’ve obtained permission to provide them to you. Provided you’ve paid for the work, and that this contract hasn’t been terminated, we’ll assign all intellectual property rights to you as follows:


You’ll own the website we design for you plus the visual elements that we create for it. We’ll give you source files and finished files, and you should keep them somewhere safe as we’re not required to keep a copy. You own all intellectual property rights of text, images, site specification and data you provided unless someone else owns them.


We’ll own any intellectual property rights we’ve developed prior to or developed separately from this project and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete design, and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.


Once your new website is complete, we will send you an invitation via email for you to become a manager of your website. This means you will be able to log in to the administrative section of your website and make changes to the content, contact information, or add any additional pages.




We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs, and the completed project on our portfolio and in articles on websites, in magazine articles and books. We also reserve the right to include a discreet copyright mark on your footer (e.g., Tradesman Websites UK).




We’re sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As part of this agreement, you agree to stick tight to the following payment schedule.


To start this project, we require the full payment via bank transfer. This is a one-off payment for the website design, alterations, coding, and formatting. Only when we have received this payment will any work commence. At the point of order, we will raise an invoice for the work agreed.


Prior to the site going live, we require the payment for the software, web platform, security and hosting. This is an annual payment and will also be outlined in the website design proposal. This must be paid directly to us. We will once again raise an invoice for this payment with our bank details. We are not responsible for any changes to this fee as it is outside of our control. Failure to make payment of your annual fee may result in loss of services and even the deletion of your website. We usually ask for this payment 2-3 weeks prior to the due date to avoid service disruption.


We issue invoices electronically. All proposals are quoted in British Pounds and payments will be made at the equivalent conversion rate at the date the transfer is made. Any payments made in accordance with this agreement shall, once they are paid, not be refundable nor creditable for any reason whatsoever. You agree to pay all charges associated with international transfers of funds. The appropriate payment details will be printed on our electronic invoice. We reserve the right to charge interest on all overdue debts at the rate of 25% per week.



Once you have agreed to these terms and conditions, we will create an electronic invoice and send it to you via email for payment. By making payment, you confirm that you have read, understood, and agree to everything written in these terms and conditions. Please do not make payment if you do not agree to everything in these terms and conditions. If you do not understand something written in these terms and conditions, please contact us immediately and we will be happy to answer any questions that you might have.


Neither of us can transfer this contract to anyone else without the other’s permission.

We both agree that we will adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.


This contract stays in place and doesn't need to be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious, and this contract is a legal document under exclusive jurisdiction of the English and Welsh courts.